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  • Is there a minimum or maximum on the loan amount?
    There is no minimum or maximum loan amount for our Work & Travel financing. You can receive up to 100% coverage for program fees and plane fare, allowing you to fully fund your international work and travel experience.
  • Can I apply before I gather all the supporting documents?
    Yes, you can start your application before gathering all the supporting documents. However, please note that your application cannot be fully processed until all required documents are submitted. We recommend beginning the application process early so our team can assist you throughout and guide you in gathering the necessary documentation.
  • Do I have to upload all of the required documents?
    You might be exempted from uploading some of the required documents based on the Work & Travel Agency that you are registered with. To find out if you are qualified to receive an exemption please contact us.
  • When does repayment begin?
    The start time for repayment is determined by the specific loan option you choose. To learn more about the repayment schedules and options available to you, please contact a representative today for detailed information and guidance.
  • Is there a financial requirement for the Guarantor?
    Yes, there are financial requirements for a guarantor. The guarantor must demonstrate financial stability and the ability to cover the loan if necessary. This typically includes providing evidence of income, assets, and creditworthiness. For specific requirements and to discuss how a guarantor can support your application, please contact us.
  • How many guarantors do I need?
    You would only need one (1) Guarantor. However, we may request an additional guarantor depending on your application.
  • How soon will I be approved the loan?
    Once your application process is completed and approved, the loan is typically granted within 24 to 48 hours.
  • How many guarantors am I eligible to have?
    You are eligible to have multiple guarantors if needed. While only one guarantor is typically required, additional guarantors can be included to strengthen your application or meet specific financing criteria.
  • How much is the processing fee and when is it required?
    The processing fee is US$105.00 for partnered agencies and US$165.00 for non-partnered agencies. This fee is payable only if your application is approved and is non-refundable.
  • Do I need to come in office to process my loan application?
    No, you do not need to visit the office in person to process your loan application. Most of the application process can be completed online or through remote consultations. If an in-office visit is necessary, our team will inform you of the requirements.
  • Is the processing fee refundable?
    No, the processing fee is non-refundable. It is payable only upon approval of your application and covers the costs associated with processing your loan request.
  • What is the additional processing fee?
    The additional processing fee allows clients to waive monthly payments until they start working, with repayment beginning in June. This option is particularly popular among clients as it provides flexibility in managing loan payments. The fee is paid upon loan approval and is separate from the standard processing fee.
  • Is the additional processing fee refundable?
    Yes, the additional processing fee is refundable depending on the client's final status in the program. If the client no longer participates in the program, the refundable amount will be determined based on the outstanding balance owed to Trublu. In some cases, clients may need to make an additional payment if deductions are made from the program fee by client's work and travel agency due to cancellation or embassy denial.
  • What happens to the additional processing fee once I am approved to go on the program?
    Once you are approved to go on the program, the additional processing fee will be deducted from your total repayment amount. This deduction will reduce your overall loan balance.
  • How long have you been offering Work & Travel loans?
    We have been offering Work & Travel loans for nearly 10 years, collaborating with some of the largest and most prominent agencies in Jamaica.
  • How can I make repayments once overseas?
    Once you arrive overseas, we will provide you with online repayment solutions before your first repayment deadline. To make online payments, you will need a VISA or Mastercard, which can be obtained upon opening a bank account.
  • What are the consequences if I miss a loan payment?
    Missing a loan payment can result in late fees, a negative impact on your credit score, and potential collection actions. It is important to contact us as soon as possible if you anticipate difficulties making a payment so we can work with you to find a solution.
  • Can I apply for a loan if I have a low credit score?
    While a low credit score may impact your loan application, it does not automatically disqualify you. We consider a range of factors in the evaluation process, and you may still be eligible for financing. Contact us to discuss your situation and explore potential options.
  • What happens if I need to make changes to my application after submission?
    If you need to make changes to your application after submission, contact us as soon as possible. We will guide you through the process of updating your application and ensure that all modifications are properly documented and considered.
  • How do I check the status of my loan application?
    You can check the status of your loan application by logging into our online portal or contacting our customer service team. We provide regular updates on your application’s progress to keep you informed.
  • Is the loan amount disbursed to the client or the agency?
    The loan amount will be disbursed directly to the agency upon approval. This ensures that the funds are used specifically for program-related expenses.
  • How do I qualify for plane fare coverage?
    You will automatically qualify for plane fare coverage upon receiving embassy approval. To complete the process, you will need to submit proof of embassy approval along with your travel information.
  • Can I change the amount of financing after my application is approved?
    Changes to the financing amount after approval may be possible depending on your circumstances. Contact us to discuss your needs and explore options for adjusting your financing if necessary.
  • What should I do if I encounter issues with my financing application?
    If you encounter any issues with your financing application, contact our customer service team immediately. We will assist you in resolving any problems and guide you through the next steps to ensure your application is processed smoothly.
  • Are there any special requirements for self-employed individuals acting as Guarantors?
    Self-employed individuals may need to provide additional documentation, such as proof of income. Contact us for specific requirements and to ensure you have all necessary documents for your application.
  • How can I update my personal information if it changes during the application process?
    If your personal information changes during the application process, inform us immediately. We will update your records accordingly to ensure that all information is accurate and up-to-date.
  • What happens if my application is denied?
    If your application is denied, we will provide you with a detailed explanation of the reasons for the denial. You may also discuss alternative financing options or reapply in the future once any issues have been addressed.
  • Can I apply for financing if I my guarantor lives in another country?
    No, your guarantor must be residing and working in Jamaica. This requirement ensures that the guarantor meets the necessary criteria for supporting your application within the local regulatory framework.
  • How often can I check the status of my loan application?
    You can check the status of your loan application at any time by logging into our online portal or contacting our customer service team. We provide regular updates to keep you informed about your application’s progress.
  • What happens if I need to withdraw my application?
    If you need to withdraw your application, notify us as soon as possible. We will guide you through the withdrawal process and address any potential implications related to your application or fees.
  • Are there any options for deferring payments if I face financial difficulties?
    Yes, we offer options for deferring payments in case of financial difficulties. Contact us to discuss your situation, and we will work with you to explore potential solutions and adjust your payment schedule as needed.
  • Can I transfer my loan to another person if I am unable to fulfill the terms?
    Transferring a loan to another person may be subject to approval and specific terms. Contact us to discuss your situation and explore possible options for transferring or adjusting the loan terms.
  • What is the process for renewing or extending my loan?
    To renew or extend your loan, contact us to discuss your current loan terms and needs. We will provide guidance on the renewal or extension process, including any additional documentation or requirements.
  • How do I obtain a loan statement or proof of loan for tax purposes?
    You can obtain a loan statement or proof of loan by contacting our customer service team. We will provide you with the necessary documentation for tax purposes or any other needs you may have.
  • What happens if my Work & Travel program is canceled or delayed?
    If your Work & Travel program is canceled or delayed, notify us immediately. We will work with you to determine any necessary adjustments to your financing and discuss potential options for your situation.
  • How does Trublu ensure the legitimacy of the Work & Travel Agency I am working with?
    Trublu only provides financing for students registered with certified Work & Travel Agencies. We verify the certification of these agencies to ensure that they meet our standards for legitimacy and quality.
  • What should I do if I encounter issues with my Work & Travel Agency?
    If you encounter issues with your Work & Travel Agency, contact us for assistance. We can provide guidance and support to help resolve issues or address concerns related to your financing.
  • How will I be notified of my loan approval status?
    You will be notified of your loan approval status via email or phone. We will provide you with details on the next steps and any additional actions required.
  • Can I apply for Work & Travel financing if I have previous travel experience?
    Yes, previous travel experience does not disqualify you from applying for Work & Travel financing. Your application will be evaluated based on the specific requirements of the financing program.
  • What are the eligibility criteria for Work & Travel financing?
    To be eligible for Work & Travel financing, you must be a registered student with a certified Work & Travel Agency, meet the age and program requirements. Contact us for a detailed list of eligibility criteria.
  • Are there any financial counseling services available as part of the Work & Travel financing?
    Yes, we offer financial counseling services to help you manage your loan and financial planning. Contact us to learn more about the counseling services available to Work & Travel clients.
  • What should I do if I need to update my contact information or travel details?
    To update your contact information or travel details, inform us promptly so we can update your records and ensure that you receive all relevant communications and support.
  • What is your approval rate?
    Our approval rate is 98%, reflecting our commitment to getting each client approved. We work closely with every client to ensure their application meets Trublu's guidelines, providing personalized support throughout the process.
  • What information do you need to apply?
    To apply, you will need to provide basic business and personal information. Please visit our requirements page to review the supporting documents. Following your consultation, our practice specialist will supply a detailed list of the specific items and documents required based on your financing needs.
  • Can I apply online for private practice financing?
    Yes, you can apply online for private practice financing. However, as part of the process, you will be required to schedule a consultation with one of our practice specialists. This meeting will allow us to discuss and understand your specific needs and determine if our financing solutions are the right fit for your practice.
  • Once the financing is approved, how long does it take to receive the loan amount?
    Once the financing is approved, please note that the loan amount is not disbursed directly to the client. Instead, the funds will be paid directly to the suppliers of services. The timeline for payment to suppliers will vary depending on the specific terms and processing times involved.
  • What are your practice financing interest rates?
    Our practice financing interest rates are highly competitive and vary based on the purpose of the loan and its term. For detailed information tailored to your specific financing needs, we recommend contacting us to speak with a Practice Specialist who can provide personalized assistance.
  • What loan terms do you offer?
    Loan terms vary depending on the type of financing you require. For detailed information tailored to your specific needs, please contact us to speak with a Practice Specialist who will provide you with comprehensive guidance on available terms.
  • What are the fees that you charge?
    Fees associated with our loans can vary based on the type of loan, the amount being financed, and the terms of the loan. Common fees include legal fees, processing fees, and stamp duty fees. For a precise estimate of the fees related to your specific financing needs, please contact us to speak with a Practice Specialist who will provide you with detailed information.
  • What is the maximum amount I can borrow?
    There is no minimum or maximum loan amount for our financing options. The approved loan amount will be determined based on the scope and feasibility of your project after a thorough due diligence process. For specific loan amount requirements, please reach out to a Private Practice Specialist who can assist you in determining the appropriate financing for your needs.
  • What are the financing approval requirements?
    To initiate the financing approval process, an initial consultation with a Practice Specialist is required. The main document needed to begin is a completed application, which should only be submitted after your consultation. Additional documents listed under our requirements page will also need to be provided, and we will reach out if further documentation is necessary. Please note that general documentation required for business approval, such as a business plan, will be needed. In many cases, we offer a service to assist in developing business plans and other essential documents required for business financing. Additional documents, as listed under our requirements, will also need to be submitted. We will reach out to you if any further documentation is required.
  • What healthcare specialties do you finance?
    We provide financing for a diverse range of healthcare specialties, subject to their feasibility. For more detailed information and to discuss your specific specialty and financing needs, please contact us to speak with a Private Practice Specialist.
  • What steps should I take if I encounter delays in receiving required documents or services?
    If you experience delays, follow up with the Practice Specialist or Customer Service Representative to request updates and express the urgency of the matter. Ensure you have clear communication regarding timelines and expectations. If necessary, escalate the issue to a higher authority within the organization.
  • What steps do I need to take in order to access financing to start my practice?
    To access financing for starting your practice, first ensure that you are prepared for this endeavor. Identify a suitable location for your practice. Trublu offers comprehensive support, including the development of a business plan, marketing strategy, and legal structure. Once you are ready to proceed, contact us, and we will guide you through the business process to initiate your journey.
  • How long does the approval process take?
    The approval process duration can vary depending on the complexity of your application and the completeness of the submitted documents. Generally, it involves a thorough review and due diligence period. Our team will keep you informed throughout the process and provide updates on the status of your application.
  • What types of projects are eligible for financing?
    We offer financing for a variety of projects, including but not limited to starting new practices, expanding existing practices, and investing in medical equipment and technology. The eligibility of your project will be assessed based on its scope, feasibility, and alignment with our financing criteria.
  • Can I get financing if I have existing debt?
    Yes, you can still apply for financing even if you have existing debt. We will evaluate your overall financial situation, including your current obligations, to determine your eligibility for additional financing. Our goal is to provide solutions that support your practice’s growth while managing existing liabilities.
  • Are there any restrictions on how the financed amount can be used?
    The financed amount is typically allocated for specific purposes related to your practice, such as purchasing equipment, setting up facilities, or covering operational costs. We may provide guidelines on the acceptable use of funds to ensure they align with the intended purpose of the financing.
  • What happens if I am unable to make a payment?
    If you encounter difficulties in making a payment, it is important to contact us as soon as possible. We can discuss potential solutions or adjustments to your payment plan. Open communication is key to managing any financial challenges and ensuring that we can work together to find a suitable resolution.
  • How do I know if my application has been approved?
    Once your application has been reviewed and a decision has been made, we will notify you of the outcome. If approved, we will provide details on the next steps, including the disbursement process and any conditions that may apply.
  • Can I apply for financing if I am a new healthcare professional?
    Yes, we provide financing to new healthcare professionals as well as established practitioners. The application process will assess your qualifications, business plan, and overall readiness to start or expand your practice. Our Practice Specialists will work with you to ensure that you have the support needed for a successful start.
  • What kind of support does Trublu provide after financing is secured?
    After securing financing, Trublu provides ongoing support to help you effectively manage and grow your practice. This includes assistance with business planning, marketing strategies, legal matters, and operational management. Our goal is to ensure your practice’s success and provide guidance throughout your journey.
  • Is there a penalty for early repayment of the loan?
    Penalties for early repayment of a loan can vary depending on the terms of the financing agreement. We recommend reviewing the specific terms and conditions related to early repayment with a Practice Specialist to understand any potential penalties or benefits.
  • How do I update my information if there are changes to my application or financial situation?
    If there are changes to your application or financial situation, please contact us as soon as possible to provide updated information. Keeping us informed ensures that we can accurately assess your application and make any necessary adjustments to your financing agreement.
  • Can I apply for financing if I am planning to relocate my practice?
    Yes, you can apply for financing if you are planning to relocate your practice. The application will include an assessment of your new location and its impact on your practice’s operations. Our team will work with you to ensure that your financing needs are met in conjunction with your relocation plans.
  • What should I do if my financing application is denied?
    If your financing application is denied, we will provide feedback on the reasons for the decision. You can discuss alternative financing options or work on addressing any issues identified. Our Practice Specialists can assist you in exploring other solutions or improving your application for future consideration.
  • Can I use financing for both startup and expansion projects?
    Yes, our financing options can be used for both starting a new practice and expanding an existing one. Whether you need funds for initial setup or to enhance your current operations, we offer tailored solutions to meet your specific project needs.
  • Are there specific eligibility criteria for different types of healthcare practices?
    Eligibility criteria can vary depending on the type of healthcare practice and the specific financing solution. Our Practice Specialists will assess your practice based on various factors, including the type of services offered, location, and financial projections, to determine the best financing options available.
  • Can I apply for financing if I do not have a business plan yet?
    While having a business plan is highly recommended, we can assist you in developing one if you do not have one in place. A comprehensive business plan is crucial for evaluating the feasibility of your practice and securing financing.
  • How does Trublu ensure the confidentiality of my financial information?
    At Trublu, we prioritize the confidentiality and security of your financial information. We adhere to strict data protection protocols in accordance with relevant regulations, including the Data Protection Act 2020, to safeguard your personal and financial data throughout the financing process.
  • What happens if my project’s scope changes after securing financing?
    If there are changes to your project’s scope after securing financing, it is important to notify us as soon as possible. We can review the changes and determine if adjustments to the financing agreement are necessary to accommodate the revised project requirements.
  • Can I receive financing if I am not yet registered as a healthcare provider?
    In some cases, you may still be eligible for financing if you are in the process of becoming registered. We will evaluate your application based on your current status and projected timeline for registration, and work with you to support your financing needs.
  • What are the benefits of working with Trublu compared to other financing providers?
    Trublu offers specialized financing solutions tailored to the unique needs of healthcare professionals and practices. Our team provides comprehensive support, including business planning, marketing strategies, and operational guidance, ensuring that you have the resources and expertise needed to succeed.
  • Can I modify the terms of my financing agreement after it is signed?
    Modifying the terms of your financing agreement may be possible under certain circumstances. If you need to request changes, contact us to discuss your situation. We will review your request and determine if adjustments can be made to better suit your needs.
  • What is the process for reviewing and renewing financing agreements?
    Financing agreements are typically reviewed periodically to ensure they continue to meet your needs. If you are interested in renewing or adjusting your agreement, contact us before the current term expires. Our team will work with you to assess your requirements and explore renewal options.
  • Are there any tax implications associated with the financing?
    Financing may have tax implications depending on the structure of the loan and how the funds are used. It is advisable to consult with a tax professional to understand any potential tax impacts and ensure compliance with relevant regulations.
  • Can I apply for financing if I have a business partner?
    Yes, you can apply for financing if you have a business partner. The application process will include an assessment of both parties’ financial situations and contributions. We will work with you and your partner to tailor a financing solution that meets your combined needs.
  • What types of security or collateral are required for financing?
    The security or collateral requirements for financing vary based on the loan amount and type of financing. Common forms of security include assets related to the practice, such as equipment or property. Our Practice Specialists will discuss specific collateral requirements during the application process.
  • What is the process for handling disputes or issues related to the financing?
    If you encounter any disputes or issues related to your financing, contact us as soon as possible to discuss your concerns. We are committed to resolving any issues in a fair and efficient manner. Our team will work with you to address and resolve any disputes that may arise.
  • Can I use financing to cover initial operating expenses?
    Yes, financing can be used to cover initial operating expenses such as rent, utilities, and staff salaries. Ensure that these expenses align with the terms of your financing agreement and consult with a Practice Specialist to confirm that they are eligible for coverage.
  • How do I ensure that my practice remains compliant with financing requirements?
    To ensure compliance with financing requirements, maintain open communication with us and adhere to the terms outlined in your financing agreement. Regularly review your obligations and consult with your Practice Specialist to address any questions or concerns about compliance.
  • How does Trublu evaluate the feasibility of my practice or project?
    Trublu evaluates the feasibility of your practice or project through a comprehensive assessment process that includes reviewing your business plan, financial projections, market analysis, and overall strategy. This evaluation helps determine the viability and potential success of your project.
  • Can I apply for financing if my practice is located in a rural area?
    Yes, we offer financing for practices located in both urban and rural areas. The location of your practice will be considered in the evaluation process, and we will work with you to understand any specific challenges or opportunities associated with your location.
  • Can I use financing to cover personal expenses related to my practice?
    Financing is generally intended for business-related expenses. Personal expenses should be managed separately. If you have specific needs that you believe may be relevant, discuss them with a Practice Specialist to determine if there are any options available to address them.
  • What types of projects are typically not eligible for financing?
    Projects that do not align with our financing criteria or do not demonstrate feasibility may not be eligible. This can include projects that involve high-risk activities, non-medical ventures, or projects lacking a clear business plan. Consult with a Practice Specialist to assess your project's eligibility.
  • How often should I update my financial information with Trublu?
    It is important to update your financial information whenever there are significant changes to your financial status or project. Regular updates help ensure that your financing terms remain accurate and reflective of your current situation.
  • How can I ensure that I receive the best terms for my financing?
    To ensure you receive the best terms, work closely with our Practice Specialists to provide accurate and comprehensive information about your project. Clear communication and thorough preparation can help you secure favorable terms and optimal financing solutions.
  • Do I need to come in office to process my loan application?
    No, you do not need to visit the office in person to process your loan application. Most of the application process can be completed online or through remote consultations. If an in-office visit is necessary, our team will inform you of the requirements.
  • Can I apply for financing if I am currently in another country?
    Yes, you can apply for financing even if you are currently in another country. The application process can be managed remotely, and our team will assist you with any additional requirements related to your international status.
  • Can I receive partial funding for my project or practice?
    Yes, partial funding may be available depending on the scope of your project or practice. Contact us to discuss your financing needs and determine the best approach for obtaining partial funding.
  • How do I contact Trublu for further assistance or inquiries?
    For further assistance or inquiries, you can contact us through our website, by phone, or via email. Our team of Practice Specialists is available to answer your questions, provide guidance, and assist with your financing needs.
  • How long does it take to receive Personal Financing?
    Once all the relevant information has been submitted, a transfer will be made to you within 48 hours or the next two (2) business days.
  • Can I borrow an amount greater than my monthly salary or biweekly wage?
    Yes, you can, we approve financing for amounts greater than the monthly salary or biweekly wages. Contact us to speak with a representative to choose the option that is right for you.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Does Trublu have a physical office space?
    No, we developed advanced technology in an effort to operate in an emerging industry known as FinTech or Financial Technology in order to eliminate the need for a physical office space. This gives us and our clients the advantage of operating digitally to maximize convenience and efficiency. If you would like to learn more about our Financial Technology or view our company registration and regulatory documents you may call/email us at any time to request information.
  • How does repayment work?
    We made your repayment as easy as applying. Once your employer has signed the salary deduction agreement, funds will then be deducted from your next payslip until payment is completed.
  • What is Trublu Exclusive?
    Trublu exclusive is a program that allows past Work & Travel clients to gain access to all types of financial services provided by us once they are approved for enrollment. Contact us to speak with a representative to choose the option that is right for you.
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