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Frequently asked questions
Work & Travel Financing
Private Practice Financing
Personal Financing
Yes, you can start your application before gathering all the supporting documents. However, please note that your application cannot be fully processed until all required documents are submitted. We recommend beginning the application process early so our team can assist you throughout and guide you in gathering the necessary documentation.
Yes, there are financial requirements for a guarantor. The guarantor must demonstrate financial stability and the ability to cover the loan if necessary. This typically includes providing evidence of income. For specific requirements and to discuss how a guarantor can support your application, please contact us.
Once you submit your application and it meets our lending requirements, you will receive pre-approval within seconds.
Final approval is granted once all required documents are uploaded and the necessary fees are paid.
Our standard approval process typically takes 3–5 business days. However, processing times may be extended during periods of high customer volume.
This helps us ensure a smooth and secure disbursement process.
The processing fee is US$120.00 for all agencies. This fee is payable only if your application is approved and it is non-refundable.
By paying your processing fee before loan approval, you agree to enroll in Flex Pay. Your payment is non-refundable, and you will have 30 days to complete your outstanding application requirements. Payment does not guarantee loan approval.
No, the processing fee is non-refundable. It is payable only upon approval of your application and covers the costs associated with processing your loan request.
By paying your processing fee before loan approval, you agree to enroll in Flex Pay. Your payment is non-refundable, and you will have 30 days to complete your outstanding application requirements. Payment does not guarantee loan approval.
The Refundable Security Deposit is a refundable amount held as security under your financing arrangement. It is NOT an interest charge or an additional upfront interest payment.If you are approved to participate in the program, the deposit is credited toward your outstanding loan balance, reducing the amount you owe.If you are not approved for the program, the deposit is used to cover any applicable agency processing charges. Any remaining balance will be refunded to you. However, if the charges exceed your deposit, you will be responsible for the difference.Important: The Refundable Security Deposit is collected only after your financing application has been approved.
Yes, the additional processing fee is refundable depending on the client's final status in the program. If the client no longer participates in the program, the refundable amount will be determined based on the outstanding balance owed to Trublu. In some cases, clients may need to make an additional payment if deductions are made from the program fee by client's work and travel agency due to cancellation or embassy denial.
If you have made an overpayment and submitted a refund request, please note that refunds are processed within up to 60 days from the date the request is received. This timeframe allows us to verify the payment, complete internal reviews, and process the refund accordingly.
We appreciate your patience and understanding throughout this process. If additional information is required, our team will contact you directly.
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